Content and Customer Service Manager

Key Responsibilities:

• Functional design and business requirements documentation
• Process and systems design
• Project management and project office administration
• Search engine marketing
• Customer service
• Content management

Desired Experience:

• Functional/business requirements documentation
• Project management
• Process design
• Online and/or media experience

Skills and Attributes Sought:

• Attention to detail
• Clear documentation to prevent ambiguity for tech team
• Ability to work independently and make quick decisions based on 80% certainty
• Good communication skills
• An organised work style

Commencement:

• October 2009

Type:

• Contract/Permanent

Salary:

• Negotiable

Application Procedure:

• See the Careers page